Refund Policy

We request information from the visitor on our donation form. A visitor must provide contact information (such as name, email and mailing address) and payment information (such as credit card cumber and expiration date). This information is used for billing purposes and for sending receipt of the donation. If we have trouble processing a donation, the information is used by us to contact the donor. We will not share the visitor’s name and contact information with any third party. Financial and credit card information are NEVER disclosed. This should be very much clear that Jamia Zia ul Uloom poonch is not willing to accept donations earned through illegal and unlawful means. Once online payment is made, you will receive a confirmation mail regarding your payment. The request for any donation related information can be sent to our mail.

When you donate to Jamia Zia ul Uloom poonch, your credit card information is encrypted for your security by HDFC bank. The payment gateway (powered by FFSNet) uses Secure Sockets Layer (SSL) encryption to protect the security of your transaction and the confidentiality of your personal information. This makes it extremely difficult for anyone else to intercept the credit card information your send to us. Financial information, like credit card numbers, is stored in the HDFC Bank's secure database and is not available to Jamia Zia ul Uloom poonch. We do, however, can access personal information like address and phone numbers for communication related to the donations.

No cancellation for the donated amount by any donor will be entertained. The donation will be used for the heads selected by the donor at our Online Donation page. Jamia Zia ul Uloom poonch does not compel any person or organization to donate money, rather it depends on one’s own wish whether he/she is willing to contribute towards religious and educational needs of Jamia Zia ul Uloom poonch. But, as far as refund is concerned, we can have partial refund in case you donated an amount by mistake. Please contact us within 15 days from the date of your donation if you identify an error in the amount of payment or to report unauthorized usage of your credit or debit card.

The Privacy Policy represents a committed effort to safeguard the security of the user information that is collected and retained on our server. Nevertheless, we acknowledge that, in spite of our committed effort, some determined individual may still develop data-mining and other methods to uncover such information and disclose it. For this reason, Jamia Zia ul Uloom poonch can make no guarantee against unauthorized access to information provided in the course of using this website. Jamia Zia ul Uloom poonch reserves the right to make any change or update in this privacy policy, so you are requested to visit this page from time to time.